The UN OCHA Staff Welfare Office is dedicated to supporting the psychosocial well-being of all OCHA staff and their families. We provide resources, materials, training and support.

If there is something in your work, family, or personal life that is worrying you or causing you distress, you can talk to us. We assess your concerns, offer guidance, and when indicated, make referrals to other resources.

It takes courage to ask for help; and it’s also a sign of strength.

In Crisis Support, we provide guidance and support to all OCHA Staff following a crisis such as armed conflict, downsizing, security threat, and personal crisis.

We use a wide range of techniques and theories to facilitate change in the following areas :

Personal growth and development
Stress, anxiety and depression
Work/career concerns
Marital/parenting concerns
Grief and loss
Crisis coping and critical incidents
Recovery from traumatic experiences and addressing secondary trauma
Conflict and communication difficulties
Preparing for re-entry and transitions
Drug & alcohol related concerns

Contact an OCHA Staff Welfare Unite team member:

Jorge Sierralta is an enthusiastic, skilled and well-motivated PhD Clinical Psychologist with a track record of leading different Counselling Units and promoting the welfare of UN staff in various challenging environments.

He has good professional experience in providing specialist psychological assessments, quality individual and group counseling services, crisis and mental health emergency services in Asia and Africa for the past 15 years.
He is fluent in Russian, English, French and Spanish.

Jorge Sierralta Staff Counsellor sierralta@un.org

Mojgan Shadbash joined the Staff Welfare Team of OCHA as Staff Counsellor for the region Middle East and North Africa, including Afghanistan.

She is a German qualified and approbated Clinical Psychologist. Her work experience includes over 19 years of clinical practice in Germany, Kosovo and Sri Lanka in assessment, treatment and crisis intervention of clients with a variety of work-life issues or mental disorders. Her passion to promote individual development, actualization, and growth inspired her to work in the areas of Development & Cooperation, conducting training workshops, team counselling and coaching to NGOs’, INGOs’ and embassy staff. She worked further at University level for 9 years as a Dean and Professor for Psychology Degree Programs.

She provides counselling, coaching or training in one of her main spoken languages, i.e. German, Farsi or English.

Primary Expertise: Psychological crisis intervention, Cross-cultural knowledge of inclusion, emotional management, behavioral change management and leadership development.

Mojgan Shadbash Staff Counsellor mojgan.shadbash@un.org

Ana Escuder has over 20 years of experience in several areas of Human Resources Management within the UN System, including in staff development & learning, administration of staff entitlements, recruitment, performance management, and staff welfare.
Prior to joining the UN in Geneva in 1999, Ana worked in the private sector in the Middle East for 9 years, and before that, in South America. She holds a bachelor’s degree in Psychology and an MSc. in Organizational Psychology from the University of London (Birkbeck College).
She is fluent in English, French, Spanish, and Portuguese, with an intermediate knowledge of Arabic and Italian.

Ana Escuder Staff Welfare Assistant escuder@un.org